We support Video uploads but there are a few points to take into consideration. You will need to be careful of the following;

  • Size of the file (files must be smaller than 50MB)
  • Format of the video file (we recommend H263 MP4)
  • Ensure that the Tablets you are using supports the video
  • When selecting document type within Media section ensure you select VIDEO


We would advise testing a video file on the tablet to see if you are satisfied with this.