Occasionally, a support member from WASP Technologies may ask you to "Send Diagnostics" from your table, to assist them with troubleshooting any issues please do the following; 

To Send Diagnostics:

  • Tap [Menu
  • Tap [Send Diagnostics]

Drop Client DB deletes the IntelliDocs database from your device and can be useful if you need a complete refresh of your Folder structure or if you encounter any issues with the folder structure.

To Drop Client Database ONLY FOR INTELLIDOCS not IntelliBrand:

  • Tap [Menu
  • Tap [Drop Client Database]

via WASP Technologies