Occasionally, a support member from WASP Technologies may ask you to "Send Diagnostics" from your table, to assist them with troubleshooting any issues please do the following;
To Send Diagnostics:
-
Tap [Menu]
- Tap [Send Diagnostics]
Drop Client DB deletes the IntelliDocs database from your device and can be useful if you need a complete refresh of your Folder structure or if you encounter any issues with the folder structure.
To Drop Client Database ONLY FOR INTELLIDOCS not IntelliBrand:
-
Tap [Menu]
- Tap [Drop Client Database]