Select on Lookups
Select Completion codes
Select on NEW
Enter Description
Select on SAVE
Options available;
- Push Call - This will push the call forward to the next call date that has been set-up in Journey plans
- Enforce Constraints - This forces the Rep to complete Audit/Survey/Promotion for a call (on the tablet it will prompt them with a message to complete Audit/Survey/Order)
Please be aware that Reps will have to complete all Questions as it won't allow the Rep to complete to call without doing so.
See video here: