Adding Media
- Select on Master Data >> Media in the console

- Select on New Category to add a new Category

- To add any Media type always select on NEW MEDIA ITEM

- Ensure to select the correct TYPE for document. Select on Document for Word, excel or PDF
- Then search for the document and upload. Media is saved automatically.
- Media in the console can be downloaded and viewed from the "Open Media" section in the Media tab:

This allows the console users to see exactly what files are stored, without having to check on a tablet.
For more instructions on uploading the media items, please see a video here:
https://www.dropbox.com/s/ah4c5idgfuja93v/Media.gif?dl=0