- Firstly go to the screen where you wish to capture the screenshot
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Once you are on this page, go to the start menu and in the search bar type snipping tool
- Select on snipping tool, once selected a dialog will appear with a cursor as seen below
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Drag the cursor from top left of the screen to bottom right of the screen to capture the whole screen and then leave go (always capture full screen)
- This will capture the whole screen, Save the image and attach to email or support ticket